Front Desk Specialist

Celina TX., Denton TX., Gainesville TX., Plano TX., Prosper TX.

We are looking for a friendly, professional, confident individual, passionate about caring for people, who will join our growing team to be the welcome for every patient who comes in our clinic. As the front desk receptionist, you will serve as a positive first and last impression of the clinic at all times, while handling the daily responsibilities of the receptionist with efficiency and ease.

Must be positive and upbeat, with an amazing personality that will bring good energy into the clinic daily.

Job Requirements:

  • Professional and confident
  • Smile, personable and outgoing
  • Reliable, prompt and trustworthy
  • Red carpet experience for every patient
  • Make a positive and lasting impression on everyone
  • Meet and greet all patients in person and on the phone with a smile in a helpful, knowledgeable, friendly, prompt manner
  • Create relationships

Duties include, but are not limited to, the following:

  • Greets and performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
  • Schedules and reschedules appointments according to office guideline.
  • Answers phone calls and directs them appropriately.
  • Assists patients and family with instructions, directions, and information.
  • Directs phone calls and/or leaves messages for very busy medical staff.
  • Collects on patient balances and receives co-pays.
  • Assists with miscellaneous office duties as needed.
  • Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
  • Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.


  • High School diploma or equivalency required.

Financial Duties:

  • Processing payments


  • Medical

Ergonomic Workspace:

  • Yes

Typical end time:

  • 6PM

Typical start time:

  • 8AM

This Job Is:

  • Open to applicants under 18 years old, provided it is legally allowed for the job and location

Work Remotely

  • No

Job Type: Full-time

Salary: From $15.00 per hour


  • Health insurance
  • Paid time off


  • Monday to Friday


  • Computer skills: 1 year (Preferred)
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